Thank you for shopping at FlytStikr.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on sales, refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to FlytStikr LLC, 22 W Calendar Ave, Suite H, La Grange, IL 60525.
Products refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Products from Us.
Service refers to the Website.
Website refers to FlytStikr, accessible from https://flytstikr.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
If You wish to purchase any Products or services from Us, We will ask You to send information applicable to your purchase, including, without limitation, payment and contact information. Any such information will be treated in accordance with our Privacy Policy. All information that You provide to us and/or Our third-party payment processor(s) must be accurate, current and complete. You represent and warrant that You have the legal right to use any mayment methods used to initiate any transaction. You represent and warrant that We and/or Our vendors may collect payment from any payment method You provide. You agree to pay all charges incurred by You or any operators of Your User Account and payment method at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to Your purchases. Verification of information applicable to a purchase may be required prior to Our acceptance of any order. Any declined payment costs shall be borne by You.
Descriptions, images, content, specifications, price and availability of any Products or services are subject to change without notice, and Our current prices can be found on Our Website. We make reasonable efforts to accurately display the attributes of our Products and services, including the applicable colors; however, the actual color You see will depend on Your device, and we cannot guarantee that Your device will accurately display such colors. It is Your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item or service purchased through Our Website. By placing an Order, you represent that the Products and services ordered will be used only in a lawful manner.
The personalized Products We offer are made to order, and We reserve the right to charge Your payment account method immediately when You place Your order for such Products.
In our sole discretion, we may also offer discounts and/or make limited-time offers. The terms of any such discount/offers will be listed on the specific portion of the Website. Each discount and/or offer will be valid for the fixed term or, where appropriate, while stocks last.
Deliveries are made during normal business hours to the address submitted by You at the time of purchase and in the manner specified by You in the Order summary. Upon delivery, it is Your duty to verify the contents of an Order are correct and to specify any anomalies in the delivery form. In case of Your failure to collect the Products delivered by the deadline set by the applicable carrier, the Products will be returned to Us, and We will refund the purchase price of the items but not the shipping cost. We will not be responsible or liable for errors in delivery due to inaccuracies or incompleteness in the information supplied at the time of purchase by You, for any damage occurring to Products once they are in the possession of a carrier company, or for any delays in delivery attributable to a carrier.
Order and/or item cancellation requests will not be approved once You have approved the proof for such order/item.
We accept refund requests for Product purchases based upon quality defects or fulfillment error, and when such requests are made within 3 days from the date of delivery. In order to process a refund request based upon a quality defect, You must contact Us by email: hey@flytstikr.com and provide an accurate description of the defect. To the extent We verify the Product does not conform to its description, You have the right to replacement of the Product. You also have a right to request a fair price reduction or the termination of the purchase, in the following cases:
1. If replacement is impossible or prohibitively expensive;
2. If We have not taken steps to replace the Product within a reasonable period, not less than 15 days; and
3. Whenever a previously carried out replacement has caused significant inconvenience to You.
When You correctly cancel orders, items, or additional services, You will be reimbursed by Us for all payments made to Us, including those covering the cost of delivery. Such reimbursement shall be made without undue delay and in any event no later than 14 days from the day on which the cancellation is processed (or within 5 days of Us verifying a quality or fulfillment error exists if the cancellation is based upon a quality or fulfillment errors).
Reimbursements will be made using the same method of payment specified by the You for the initial transaction unless You have expressly agreed otherwise; in any event You shall not incur any additional costs as a result of such reimbursement.
Reimbursement may be withheld or delayed until You return the Products to Us, or until You have supplied evidence of having done so, whichever date is the earliest. As applicable, You shall send back any all Products and return them to Us without undue delay and not later than 14 days from the date of the cancellation/refund request. The costs of returning any such Products shall be borne by You but will be reimbursed as outlined herein. You are solely liable for any diminishing of the value of any Products resulting from the handling of the Products other than what is necessary to establish the nature, characteristics and functioning of the Products.
Products returned damaged or used beyond what is necessary to establish their nature, characteristics, and inherent functions will be refunded after a deduction of the decrease in value resulting from such damage or use. No refunds will be given when the decrease in value equals the total value. To the extent You are asked to return Products to Us, a copy of the delivery receipt should be included with the return.
The right of return/refund is also specifically excluded in all cases relating to:
1. Products made to specifications;
2. Products which are liable to deteriorate or expire rapidly; and
3. Sealed goods which are not suitable to be returned for reasons of hygiene or the protection of health, if such goods were unsealed after delivery.
If you have any questions about this Sales and Refunds Policy, You can contact us:
By email: hey@flytstikr.com
By visiting this page on our website: https://flytstikr.com/contact
